Effective date: June 18, 2026
Blackburn & Williams Orthodontics (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit blackburnortho.com (the “Site”). It applies to the public website only. The privacy of your protected health information (PHI) as a patient is governed separately by our Notice of Privacy Practices under HIPAA.
Information We Collect
Information you give us. When you submit a contact form, request an appointment, or fill out a new-patient form, we collect the information you provide, such as your name, email address, phone number, date of birth, the message or question you send, and basic insurance details if you choose to share them.
Information collected automatically. When you browse the Site, we and our analytics providers automatically collect standard web traffic data, including your IP address, browser type, device type, pages viewed, the page that referred you, and the time and date of your visit. We collect this information through cookies and similar technologies. See our Cookie Policy for details.
How We Use Your Information
- To respond to your inquiries and contact requests.
- To schedule, confirm, and follow up on appointments.
- To send appointment reminders and practice updates if you have opted in.
- To improve the Site, our content, and the user experience.
- To comply with our legal obligations.
We do not sell your personal information. We do not share information you submit through the Site with advertisers or data brokers.
Third-Party Services
We use a small number of trusted third-party services to operate the Site:
- Google Analytics and Google Tag Manager (Google LLC) for traffic measurement and site improvement.
- Gravity Forms for the contact form on the Site. Submissions are delivered to our practice email and stored on our hosting environment.
- IntakeQ for secure new-patient forms. IntakeQ is a HIPAA-compliant intake platform; their privacy practices apply when you complete forms there.
- Flywheel (managed WordPress hosting) for the Site infrastructure.
These providers process information on our behalf under their own privacy and security commitments.
Cookies and Tracking
We use cookies for site functionality and analytics. You can control cookies through your browser settings and through the cookie consent banner that appears on your first visit. See our Cookie Policy for full details.
Children
We see many patients under the age of 18. Parents and guardians submit forms on behalf of minors. We do not knowingly collect information directly from children under the age of 13 through the Site. If you believe a child under 13 has provided us information through the Site, please contact us so we can delete it.
Your Choices and Rights
Depending on where you live, you may have the right to access, correct, or request deletion of personal information we hold about you, and to opt out of certain processing. To make a request, contact us using the information below. We will respond within the time required by applicable law.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect information you submit. No method of transmission over the Internet is fully secure, so we cannot guarantee absolute security. Please do not send sensitive medical information through the public contact form. Use our secure IntakeQ link or call the office instead.
Data Retention
We retain contact form submissions only as long as needed to respond to your inquiry and for our records. We retain patient records as required by Texas law and our HIPAA obligations.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective date” at the top reflects the most recent revision. Material changes will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us:
Blackburn & Williams Orthodontics
5215 FM 1463, Suite 700
Katy, TX 77494
Phone: 281-769-3095
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